Lets answer your Oak Beam questions!
Are the Beams and shelves made from solid oak?
Yes, all of our oak products are handcrafted from Air Dried solid oak or Kiln Dried Oak.
I can see the size I require, can you make a shelf/beam to my chosen length?
Yes, we understand that our customers sometimes need cuts of wood to particular sizes. All of our fireplace oak mantels are made to order so can be cut to any size.
Are the floating mantel fittings included?
All of our oak beams are provided with our concealed pin fittings which have been pre drilled into the mantel. With our oak shelves you have a choice of fittings. We provide either our concealed floating shelf pins which have been pre drilled into the shelf. The second option is our shelf brackets which come in a selection of styles from tradition to contemerary.
Can I choose the height and depth of a oak beam?
Yes, We have our standard, popular sizes for example 4x4, 5x4, 5x5, 6x4. The first number is the height or the 'face' of the beam, the second is the depth coming away from the wall. If you do have a particular size not listed in our shop, just get in touch with us we are happy to help.
Can you colour match to my furniture?
We can advise which of our available colours would best match your furniture or flooring. Whether you live in a modern home in Cheshire or a country cottage in North Wales we have a peice of Oak perfect for your home! Please get in touch or email a picture of the colour you have in mind.
How long will my order take to make and get delivered?
We advise that orders can take between 7-14 days from payment to despatch. We use TNT 24hr and Parcelforce 24. You shall recieve the tracking information upon dispatch of your order.
Can I arrange a delivery time?
Unfortunately neither delivery companies offer a delivery window however you will recieve tracking information.
Do you accept returns?
We do accept returns and refunds on all standard sizes ordered however on custom orders it will be at the companies discretion.
How can I pay for an order?
We accept all types of credit cards, cheques, Paypal and BACCS.
Do you have any samples?
We do not provide samples however please take a look at our gallery of oak pictures to see lots of variety of colour, length and size.
Do you have a shop?
No, We are a small family business based in Llandudno. Working out of our workshop, we create high quality Solid Oak Beam products at competative prices. We keep our overheads down and work on a word of mouth basis making sure our customers always get the best deal.